Refund Policy

2. Eligibility for Refund

We guarantee a full refund under the following conditions:

2.1 Time Limit (14 Days)

If your purchase was made within 14 days, you are entitled to a full refund, no questions asked.

• Start Date: Calculated from the date shown in your payment confirmation email.
• Deadline: Until 23:59 (your local time) on the 14th day.

2.2 No Questions Asked

We will not ask you why you want a refund. Whether it is because:

• Your computer does not support it, or the extension does not fit your workflow;
• You simply changed your mind;
• Or even an accidental purchase;

...we will process it. As long as it is within the deadline, we will never make it difficult.

3. Non-Refundable Situations

Although we are generous, refunds are not available in the following situations:

• Past 14 Days:If the purchase was made more than 14 days ago, we generally cannot process a full refund as payment gateway fees have been incurred. However, if there is a severe technical issue that cannot be resolved, please still contact us, and we will consider it on a case-by-case basis.
• Abuse:If the system detects that the same user frequently purchases and requests refunds repeatedly (e.g., more than 2 times), we will refuse service.

4. How to Request a Refund

Please follow these simple steps:

5. Processing Time & Method

• Original Payment Method:Refunds must be returned to the original payment method used (e.g., Credit Card, Apple Pay). Due to anti-money laundering regulations, we cannot refund to other accounts.
• Arrival Time:Once we initiate the refund, the funds leave our account immediately. However, banks or credit card issuers usually take **5-10 business days** to show the funds on your statement. Please be patient.

6. After the Refund

When a refund occurs, the following will happen:

• Your Pro license key will be invalidated immediately.
• The extension will automatically revert to the Free version state.
• Your previously saved Pro settings (such as specific window memory configurations) may be reset.

7. Contact Support

If you don't want a refund but are facing a technical issue? We are happy to solve it for you! Most issues (like "License not working") can be fixed with simple steps.